What is Baggage Protection?​

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Baggage Protection: Ensuring Swift Recovery of Mishandled Luggage

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Baggage Protection is a service designed to track and expedite the return of checked-in baggage that has been mishandled by airlines during travel. This service is offered by many popular travel portals in India and is now gaining traction among offline travel agents as well.

Key Features:

  • Global Coverage: Service applies to both domestic and international flights, regardless of the airline.
  • Real-Time Updates: Receive SMS, WhatsApp, and email notifications about the status of your luggage.
  • Baggage Tracking: The service actively tracks mishandled (delayed or lost) checked-in baggage and coordinates with airlines to locate and return your luggage. Updates continue until the baggage is either found or declared lost by the airline.

Who Provides It?

Blue Ribbon Bags is the leading provider of baggage protection services globally, helping passengers retrieve lost luggage by coordinating with airlines and sending timely updates.

Mishandled Bag Definition

A mishandled bag refers to any checked-in baggage that has been delayed or lost and was not loaded onto your flight. Blue Ribbon Bags tracks these mishandled bags until they are located.

Service Guarantee

If your mishandled bags are not found within 96 hours of your flight’s arrival, you are eligible for compensation:

  • Coverage includes up to two checked-in bags per passenger.
  • No proof of contents or receipts is required for compensation.

Where to Buy

This service is available when purchasing your flight tickets through various travel portals or agents. It can be applied to both domestic and international flights.

What’s Covered?

  • Coverage: All flights, worldwide, on any airline.
  • Checked-In Bags: Only checked-in luggage is covered.
  • Real-Time Updates: Receive updates via SMS, WhatsApp, and email.
  • No Proof Required: No need to provide receipts or baggage content details for compensation.
  • Multiple Connections: Includes all connections under the same airline confirmation number.

What’s Not Covered?

  • Cabin Bags: Carry-on luggage is not covered.
  • Late Claims: Claims must be lodged within 24 hours of your flight’s arrival; late claims will not be honored.

Important Notes:

The Baggage Protection service does not include delivery to your address. Bags are considered returned once they arrive at the destination airport. It is recommended to check with your airline for delivery options to your address.

FAQs

  • This service covers tracking of all checked-in baggage and compensates for up to two bags per passenger.
  • Passengers must check in their bags under their name and ensure baggage tags are applied.
  • Before reporting mishandled bags to Blue Ribbon Bags, file a claim with the airline.
  • Reports must be made within 24 hours of the flight’s arrival for compensation eligibility.
  • Automatic email and SMS notifications are sent with updates on baggage status.
  • No proof of the value of baggage contents is required for compensation, but missing contents, theft, or damage are not covered.
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